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Privacy Policy

Privacy Policy – Pilates Flow STHLM

Last updated: 07.08.2026

At Pilates Flow STHLM we value your privacy and work to protect your personal information. This privacy policy describes how we collect, use and store your personal information when you visit our website, book classes, participate in courses or events or contact us.

1. Who we are

Pilates Flow STHLM is a Pilates studio in Stockholm, Sweden.

2. What personal data do we collect?

We may collect personal information that you voluntarily provide to us, including:

  • Name

  • Email address

  • Phone number

  • Postal address (when necessary)

  • Payment information

  • Booking and purchase history

  • Course registrations

  • Information you provide when you contact us

  • Course feedback or evaluations

In some cases, we may collect additional information required for wellness reimbursement or similar administrative purposes.

3. How do we use your personal data?

We use your personal data to:

  • Manage bookings and payments

  • Administer memberships and customer accounts

  • Offer customer support

  • Send booking confirmations and important information about our services

  • Send newsletters and marketing, when we have the right to do so

  • Improve our services and customer experience

4. Marketing

We may from time to time send newsletters, special offers, studio updates, and information about workshops and events via email or text message.

You can unsubscribe from our marketing at any time by clicking the unsubscribe link in our emails or by contacting us directly.

5. Photography and filming

During classes, trainings and events, photography or filming may occur. The material may be used on our website, social media, newsletters and other marketing materials. Please inform our team before the activity if you do not want to be photographed or filmed.

6. How long do we store your personal data?

We will store your personal data for up to 12 months after your last course, workshop or event, unless we are required by law to store the data longer or need to retain it for accounting purposes.

If you would like your personal data to be deleted earlier, please contact us.

7. Do we share your personal data?

Your personal data is treated confidentially and is only shared with trusted service providers when necessary to conduct our business.

This may include:

  • Payment service providers

  • Booking and scheduling system

  • Website and email service providers

All third-party providers process your personal data in accordance with applicable data protection legislation.

8. Your rights

Under applicable data protection law, you have the right to:

  • Access your personal data

  • Request correction of incorrect information

  • Request that your personal data be deleted

  • Withdraw your consent to marketing

  • Request information about how your personal data is processed

Please contact us if you wish to exercise any of these rights.

9. Contact us

Please contact us at pilatesflowsthlm@gmail.com if you have any questions about how we process your personal data or would like to exercise any of your rights. You also have the right to file a complaint with the Swedish Data Protection Authority.

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